Privacy Policy - Storage Ealing

Storage Ealing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: This includes your name, email address, phone number, and address.
Account Information: If you create an account with us, we collect your username and password.
Payment Information: Details necessary to process your payments, such as credit card information.
Usage Data: Information about how you use our services, including access times, browsing actions, and preferences.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website.

How We Use Your Information

Your personal information is used for the following purposes:

Providing Services: To deliver our storage solutions and manage your account.
Customer Support: To respond to your inquiries and provide assistance.
Personalization: To tailor our services to your preferences and improve your user experience.
Communication: To send you updates, newsletters, and promotional materials, provided you have opted in.
Transaction Processing: To handle billing, payments, and any other transactions.
Security: To protect against, identify, and prevent fraud and other criminal activities.
Compliance: To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

Under data protection laws, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you, or to take steps to enter into a contract.
Legal Obligation: Processing is necessary for us to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: We may share your data with third-party vendors who perform services on our behalf.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
Protecting Rights: To protect the rights, property, or safety of Storage Ealing, our users, or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting data during transmission using secure encryption protocols.
Access Controls: Limiting access to your personal information to authorized employees and contractors only.
Regular Monitoring: Continuously monitoring our systems for potential security breaches.
Data Minimization: Collecting only the information necessary to provide our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to your personal data and obtain a copy of the information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request that we restrict processing of your personal data.
Data Portability: Request transfer of your personal data to another service provider.
Objection: Object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise these rights, please follow the guidelines provided in our account settings or reach out through the appropriate channels.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us so that we can take appropriate measures.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your data during international transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.